IL MEMBER PROGRAM

Assembly

Assembly required. This fixture is hardwired and professional installation is recommended. Can be hung from a sloped ceiling.

Care

Wipe with a damp cloth. Avoid the use of harsh chemicals and household cleaners as they may damage the finish.

Delhi-NCR

We ship all Delhi-NCR orders within 1-2 days of the order placed.Shipping is free for all Delhi-NCR orders.Our shipping partner is FedEx which delivers at your doorstep. 

Outside Delhi-NCR but within INDIA

For all domestic orders we ship within 48 hours.For surface transportation, time required is 3-5 working days. For Air transportation, time required is 1-2 days. our shipping partner is FedEx. Shipping is calculated as per the volumetric weight of the package. 

For international shipping:

Our shipping partner is Fedex.Shipping Price is calculated as per country's tariffs and duties. 

If you have come to this page, then most probably you have bought an Ivanka Lumiere lighting.

We would like to say 'Thank You' once again. But, if you are dissatisfied with an item, we want to quickly correct the problem.

We will gladly replace or exchange the items. You may exchange items that are unsatisfactory within 4-5 days of purchase provided they are unused and in their original packaging.We will also pay the return shipping cost if the return is the result of our error (incorrect or defective item etc).

Kindly provide pictures in order to match them with our quality check records.The return packaging should be wisely done so that there is no damage to products during transit.

REFUND : Only in case if product purchased online is unavailable or broken, we will cancel the order and money will be refunded.

We encourage you to call customer service at 9818171955 or email us at contact@ivankalumiere.com to return a product and be assured of the best service.