If you have come to this page, then most probably you have bought an Ivanka Lumiere lighting. We would like to say 'Thank You' once again. But, if you are dissatisfied with an item, we want to quickly correct the problem.
We will gladly replace or exchange the items. You may exchange items that are unsatisfactory within 4-5 days of purchase provided they are unused and in their original packaging.
We will also pay the return shipping cost if the return is the result of our error (incorrect or defective item etc). Kindly provide pictures in order to match them with our quality check records.
The return packaging should be wisely done so that there is no damage to products during transit.
We encourage you to call customer service at 9818171955 or email us at contact@ivankalumiere.com to return a product and be assured of the best service.
